09:00 | Chairman’s Introduction to the Day
Focus on Europe (a.m) and Asia (p.m)
Alastair Taylor - Chairman, UniRisX |
09:15 | Balancing the online customer in the business mix
- Changes in buying patterns - what is driving them
- What the online customer actually wants vs. what we had anticipated
- Balancing online vs. offline customer requirements in terms of service
- Balancing direct to customer vs. indirect to customer- the role of branding |
10:00 | Focus: Delivering Niche products competitively into Global theatres
The speaker will draw on his experience of delivering specialist motor products into UAE, South Africa, Hong Kong et al, reflecting on the key ingredients for a successful distribution strategy. |
10:45 | Break |
11:15 | Building a pan European Business
The speaker will identify the challenges and issues in trying to leverage a common brand across the diversity of cultures that is Europe and Middle East. How is the distribution landscape in Europe evolving? How to implement Best Practice and common standards?
Speaker: Alan Stokes - Director of A&H, ACE Europe & Middle East |
12:00 | Affinity: the new Super Power
The speaker will identify the trends in the fast growing affinity channel where strong brands are making highly profitable returns on the sale of financial products. Where are the limits to this expansion? What makes for a successful Affinity? Are Insurance providers condemned to become mere product factories? |
12:45 | Group Photograph |
13:00 | Lunch |
14:30 | Consolidation among the Brokers
Is the period of intense consolidation in the broking fraternity drawing to a close and what are the implications going forward? Some brokers are producing highly specialist schemes to focus on niche segments and bring the necesssary underwriting skills in house, away from the traditional underwriter. |
15:15 | Distribution in the Middle East
With an economy experiencing high sustained growth and some insurance lines like property and health becoming compulsory, the insurance sector in UAE is booming. General insurance grew by 27% last year: it is exciting times, but challenges abound... |
16:00 | Break |
16:30 | Innovation: the “Consumer Pull” Model
The insurance industry has long been characterised by providers “pushing” their products into a mass market where campaign returns tend to be measured in fractions of 1%, often a costly and brand damaging modus operandi. The speaker will lay out a new initiative which puts the consumer at the centre of the insurance ecosystem and will argue that this will benefit consumer, provider and broker alike.
Speaker: Manjit Rana - Managing Director, Quotes2me |
17:30 | Trip to St-Paul
Delegates will have the option to take a short trip into the beautiful medieval, walled village of St Paul de Vence for a couple of hours relaxation |
19:30 | GALA Dinner
Delegates will be treated to a Black Tie Gala Dinner including a champagne reception and musical entertainment. |
